Who We Are

Helix Bio is an Australian-based research peptide supplier dedicated to providing the highest quality research-grade compounds to scientists, laboratories, and researchers worldwide. Founded by a team with deep roots in biochemistry and pharmaceutical sciences, we exist to make cutting-edge research compounds accessible, reliable, and transparent.

Our Mission

Our mission is simple: supply researchers with the purest, most rigorously tested peptides available, backed by full documentation and fast, reliable delivery. Every compound we supply undergoes independent third-party laboratory verification before it ever reaches a researcher's hands.

Our Standards

• Every batch independently verified at ≥99% purity via HPLC and mass spectrometry
• Full Certificate of Analysis included with every order
• Dispatched from our Melbourne, Victoria facility with same-day or next-business-day dispatch
• Worldwide tracked shipping to over 190 countries
• SSL-encrypted checkout and complete order privacy

Where We Are

Helix Bio operates from Melbourne, Victoria, Australia. All orders are dispatched from our Melbourne facility, and we are proud to serve the global research community from one of the world's most respected scientific cities.

Our Commitment

We are committed to the scientific community. Every product we sell is strictly for in-vitro and laboratory research use only. We take compliance seriously and work to ensure our products are supplied only to qualified researchers and institutions.

What is Retatrutide?

Retatrutide (LY3437943) is a triple receptor agonist developed by Eli Lilly targeting three key metabolic receptors simultaneously: GLP-1 (glucagon-like peptide-1), GIP (glucose-dependent insulinotropic polypeptide), and glucagon receptors. This triple-action mechanism makes it one of the most researched compounds in modern metabolic science.

Mechanism of Action

• GLP-1 Receptor: Regulates insulin secretion, reduces appetite signalling, and slows gastric emptying in preclinical models
• GIP Receptor: Enhances insulin response and has been observed to modulate fat metabolism in research settings
• Glucagon Receptor: Stimulates energy expenditure and hepatic glucose regulation in laboratory studies

Research Specifications

Key Research Findings

Phase 2 clinical research published in the New England Journal of Medicine (2023) demonstrated significant findings regarding Retatrutide's metabolic effects in human subjects over a 24-week period. As a research compound, Retatrutide continues to be extensively studied in academic and pharmaceutical settings worldwide.

Last updated: January 2025

1. Information We Collect

When you place an order or contact us, we collect information you provide directly, including your name, email address, phone number, shipping address, and any message or enquiry content. We do not collect payment card details directly — all payment processing is handled by our secure third-party payment provider.

2. How We Use Your Information

• To process and fulfil your orders
• To send order confirmations and tracking information
• To respond to your enquiries and support requests
• To send research updates and offers (only if you have opted in)
• To comply with applicable legal obligations

3. Data Storage & Security

Your personal data is stored securely using industry-standard encryption. We do not sell, rent, or share your personal information with third parties except as required to fulfil your order (e.g., shipping carriers) or as required by law.

4. Cookies

Our website may use cookies to improve your browsing experience and analyse site traffic. You can disable cookies in your browser settings at any time, though some site features may not function correctly without them.

5. Third-Party Services

We use trusted third-party services for payment processing and order fulfilment. These providers have their own privacy policies and we encourage you to review them. We ensure all third-party providers meet appropriate data protection standards.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, please contact us through our contact form. We will respond within a reasonable timeframe in accordance with applicable privacy legislation, including the Australian Privacy Act 1988.

7. Contact

For any privacy-related questions or requests, please use the Contact Us form on this website. We take your privacy seriously and will address all requests promptly.

Last updated: January 2025

1. Acceptance of Terms

By accessing and using this website and purchasing products from Helix Bio, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or purchase our products.

2. Research Use Only

All products sold by Helix Bio are strictly for in-vitro research and laboratory use only. By purchasing from us, you confirm that:

• You are a qualified researcher, scientist, or laboratory professional
• Products will be used exclusively for legitimate scientific research
• Products will not be used for human or veterinary consumption
• You comply with all applicable laws and regulations in your jurisdiction

3. Orders & Pricing

All prices are displayed in the currency relevant to your region. Helix Bio reserves the right to modify pricing at any time. Orders are confirmed upon receipt of payment. We reserve the right to cancel or refuse any order at our discretion.

4. Shipping & Delivery

We dispatch orders from Melbourne, Australia. Delivery timeframes are estimates only and are not guaranteed. Helix Bio is not liable for delays caused by customs, courier services, or circumstances beyond our reasonable control. International customers are responsible for any customs duties or import taxes applicable in their country.

5. Intellectual Property

All content on this website including text, images, logos, and design elements are the property of Helix Bio and may not be reproduced, distributed, or used without prior written permission.

6. Limitation of Liability

Helix Bio's liability is limited to the purchase price of the product in question. We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

7. Governing Law

These terms are governed by the laws of Victoria, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

8. Changes to Terms

We reserve the right to update these terms at any time. Continued use of our website following any changes constitutes acceptance of the updated terms.

Last updated: January 2025

Eligible for Refund or Replacement

• Damaged in transit: If your order arrives visibly damaged, contact us within 48 hours of delivery with photographic evidence
• Incorrect item sent: If you receive a product different from what you ordered, we will arrange a replacement or full refund
• Lost in transit: If your order is confirmed lost by the courier after investigation, we will reship or refund in full
• Purity below specification: If an independent lab test shows purity below our stated ≥99%, we will provide a full refund or replacement

Not Eligible for Refund

• Change of mind after dispatch
• Products that have been opened, used, or tampered with
• Delays caused by customs or international shipping carriers
• Incorrect shipping address provided by the customer
• Orders refused at customs due to local import restrictions

How to Request a Refund

To initiate a refund or replacement claim, please contact us through our Contact form within 7 days of receiving your order. Include your order number, a description of the issue, and any supporting photographs where applicable.

Processing Time

Once a refund is approved, it will be processed within 5–10 business days back to your original payment method. Replacement orders are dispatched within 1–2 business days of approval.

Research Use Only

All products sold by Helix Bio are intended strictly for in-vitro (outside the body) laboratory research and scientific study. These products are not approved by any regulatory authority, including the TGA (Australia), FDA (USA), EMA (Europe), or any equivalent body, for use in humans or animals.

Not for Human Consumption

Our products must not be used for self-administration, human consumption, veterinary use, or any in-vivo application. The compounds are sold as research chemicals only, to be used exclusively under controlled laboratory conditions by qualified researchers.

Purchaser Responsibility

• By purchasing, you confirm you are a qualified researcher or laboratory professional
• You accept full responsibility for ensuring the legal use of these compounds in your jurisdiction
• You confirm that the products will be used exclusively for legitimate scientific research
• You acknowledge that the import, possession, and use of these compounds may be regulated in your country

No Medical Advice

Nothing on this website constitutes medical, pharmaceutical, or veterinary advice. All information provided is for scientific and educational reference only. Helix Bio does not endorse or encourage the misuse of any research compound.

Regulatory Compliance

It is the sole responsibility of the purchaser to ensure full compliance with all applicable local, national, and international laws and regulations regarding the purchase, import, storage, and use of research compounds. Helix Bio accepts no liability for the unlawful use of any product.

Liability Limitation

Helix Bio expressly disclaims all liability for any harm, loss, or damage arising from the misuse, improper handling, or unlawful use of any product. All products are sold in good faith for legitimate research purposes only.

Last updated: January 2025

1. Intended Use

All peptides and research compounds supplied by Helix Bio are sold exclusively for in-vitro laboratory research and scientific study purposes. They are not intended, approved, or labelled for use in humans, animals, food products, drugs, or cosmetics.

2. Purchaser Eligibility

By purchasing from Helix Bio you confirm that you are:

• 18 years of age or older
• A qualified researcher, scientist, laboratory professional, or acting in a legitimate research capacity
• Purchasing for legitimate scientific or educational research purposes only
• Compliant with all applicable laws and regulations in your jurisdiction regarding the purchase, import, possession, and use of research compounds

3. Prohibited Uses

The following uses of Helix Bio products are strictly prohibited:

• Human or veterinary consumption or self-administration
• Use as a food supplement, drug, or medical treatment
• Any in-vivo application outside of approved clinical or research settings
• Resale or distribution to unauthorised parties
• Any use that violates local, national, or international law

4. Regulatory Status

Helix Bio's research compounds are not approved by the Therapeutic Goods Administration (TGA), the U.S. Food and Drug Administration (FDA), the European Medicines Agency (EMA), or any equivalent regulatory authority for human or veterinary therapeutic use. These products have not undergone clinical trials for safety or efficacy in humans.

5. Handling & Storage

All products must be handled and stored in accordance with standard laboratory safety protocols. Helix Bio provides general storage recommendations (e.g. lyophilised peptides stored at −20°C), but the purchaser is solely responsible for implementing appropriate safety measures in their facility.

6. Jurisdiction & Legal Responsibility

It is the sole responsibility of the purchaser to verify that the import, possession, and use of any product purchased from Helix Bio is legal in their country or region. Helix Bio will not be held liable for any breach of local laws or regulations by the purchaser.

7. No Medical Advice

Nothing on this website, in our communications, or in any product documentation constitutes medical, pharmaceutical, clinical, or veterinary advice. All content is provided for informational and scientific reference purposes only.

8. Liability

Helix Bio expressly disclaims all liability for any harm, injury, loss, or damage arising from the misuse, improper handling, unlawful use, or off-label application of any product. All products are supplied in good faith for legitimate scientific research under this policy.

9. Policy Updates

Helix Bio reserves the right to update this Research Use Policy at any time. Continued use of this website and purchase of our products constitutes acceptance of the current policy as published.

10. Contact

If you have any questions about this policy or our products, please contact us through the Contact Us form on our website. We are happy to assist qualified researchers with any enquiries.